Privacy Policy

Who we are

Our website address is: https://framedbyrachel.com. We are a small business selling art products.

What we collect and store

While you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping

When you purchase from us, we’ll ask you to provide information used to:

Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have
Improve our store offerings
Send you newsletter messages, if you choose to receive them

Your sensitive payment details are not stored on this site. Depending on your payment method, your payment details are entirely handled by the provider you choose. See the Who we share your data with section for more details.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

If you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

This website can send emails through a sending service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters.

No identifiable information is otherwise tracked outside this website except for the email address. A number of cookies are generated to track the last time a subscriber viewed any page on the site, to track which newsletter sent from this website has acquired a click-through and a subsequent purchase in our store, and to track if a user has previously dismissed a specific form, preventing the re-display of the form until the cookie’s expiration date. It is applicable for popup, slide-in, or fixed bar forms.

Caching

This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily. Please see https://quic.cloud/privacy-policy/ for more details.

If you request a password reset, your IP address will be included in the reset email.

If you make a purchase on this site with a credit or debit card, some of your data will be passed to Stripe to process your payment, including information required to process or support the payment, such as the purchase total and billing information. Please see the Stripe Privacy Policy for more details.

If you make a purchase on this site with Google Pay, you are agreeing to Google’s Terms and are familiar with their Privacy Policy. Please see the Google Pay Privacy, terms & policies for more details.

If you make a purchase on this site with Apple Pay, you are agreeing to Apple’s Terms and are familiar with their Privacy Policy. Please see the Apple Pay Privacy Policy for more details.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.